Who is here to help me
Find out all the people available to support you
- Group education session, combining a mix of theory and practical delivery
- 1-1 learner visits at your place of work, to set individual learning, track your progress and offer support and guidance on your education
- Support to prepare you for the End-point Assessment , by providing regular feedback and conducting practice assessments
- To work with your Managers and Mentors to build your confidence and provide the skills you need to be competent in your role.
- Feedback on your progress in line with the qualification
|Concern||Who to speak to initially||Notes||Where can I access additional support if needed?|
|Questions or issues about your place of work, including hours, travel, working schedule etc||Employer (Head Coach, Line Manager, or more senior staff if required)||Check employer policies and procedures||If you have significant concerns about your employer (and do not feel comfortable discussing these with them), you can also speak to you Learning Coach or the Central Partner|
|Questions regarding education, including content, schedule, project ideas||Learning Coach||You may find additional support/ guidance on the Aptem platform||For questions and queries about planning and delivery of sessions, you can also speak to your Head Coach/Mentor|
|Concerns about education||Employer||If you have concerns about the content/structure of your education days (and do not feel comfortable discussing this with your Learning Coach), you can also speak to your employer, who can raise the concerns on your behalf|
|Questions about opportunities in the sport sector||Head Coach/Mentor, Learning Coach and the CCF team||Your Learning Coach will have significant experience in the sport/leisure sector and will be well placed to support and advise you||The CCF team work with a number of partners within the sports sector, both locally and nationally. If you need additional support on the opportunities that may be available, please feel free to get in touch|
Who else can I talk to?
Shout is the UK’s first free 24/7 text service for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help. If you’re experiencing a personal crisis, are unable to cope and need support, text Shout to 85258.
They are there to help you take on any challenge you’re facing – from mental health, money issues, homelessness and more. They provide free, confidential support for young people via online, social and mobile services.
Young Minds are one of the UK’s leading charities, working to improve mental wellbeing for children and young people.
For more information on the support they provide, visit: youngminds.org.uk/find-help