Who is here to help me

Find out all the people available to support you

Your Learning Coach is there to support and guide you, whilst also helping develop your skills, knowledge and behaviour in line with the requirements of the apprentice qualification. You can expect the following from your Learning Coach:
  • Group education session, combining a mix of theory and practical delivery
  • 1-1 learner visits at your place of work, to set individual learning, track your progress and offer support and guidance on your education
  • Support to prepare you for the End-point Assessment , by providing regular feedback and conducting practice assessments
  • To work with your Managers and Mentors to build your confidence and provide the skills you need to be competent in your role.
  • Feedback on your progress in line with the qualification
In addition to your Learning Coach, you will also be supported by a Mentor and Line Manager in your workplace, the central partner and at times, by central Coach Core team too. The table below provides some examples of who to go to should you need some additional support:
Concern Who to speak to initially Notes Where can I access additional support if needed?
Questions or issues about your place of work, including hours, travel, working  schedule etc Employer (Head Coach, Line Manager, or more  senior staff  if required) Check employer  policies and  procedures If you have significant concerns  about your employer (and do not feel comfortable discussing these with them), you can also speak to you Learning Coach or the Central Partner
Questions regarding education, including content, schedule, project ideas Learning Coach You may find  additional support/ guidance on the Aptem platform For questions and queries about planning and delivery of sessions, you can also  speak to your Head Coach/Mentor
Concerns about education Employer If you have concerns about the content/structure of your education days (and do not feel comfortable discussing this with your Learning Coach), you can also speak to your employer, who can raise the concerns  on your behalf
Questions about opportunities in the sport sector Head Coach/Mentor, Learning Coach and the CCF team Your Learning Coach will have significant experience in the sport/leisure sector and will be well placed to support and advise you The CCF team work with a number  of partners within the sports sector, both locally and nationally. If you need additional support on the opportunities that may be available, please feel free to get in touch

Who else can I talk to?

Shout is the UK’s first free 24/7 text service for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help. If you’re experiencing a personal crisis, are unable to cope and need support, text Shout to 85258.
Visit: www.giveusashout.org/get-help

The Mix
They are there to help you take on any challenge you’re facing – from mental health, money issues, homelessness and more. They provide free, confidential support for young people via online, social and mobile services.
Visit: www.themix.org.uk/get-support

Young Minds
Young Minds are one of the UK’s leading charities, working to improve mental wellbeing for children and young people.
For more information on the support they provide, visit: youngminds.org.uk/find-help